Privacy & Terms
Welcome to Florida Keys Boat Rentals. By using our website or contacting us regarding excursions, charters, rentals, or concierge services, you agree to the following Terms & Privacy Policy.
We are a concierge and booking assistance service that helps connect customers with independent excursion and boat service providers throughout the Florida Keys and Key West area.
Information We Collect
We may collect the following information when you contact us or submit a booking inquiry:
Name
Phone number
Email address
Trip preferences or excursion details
General communication related to your inquiry or reservation
Information may be collected through:
Website forms
Phone calls
Text messages
Email communication
How We Use Your Information
We use collected information to:
Respond to inquiries
Coordinate reservations and excursions
Send booking confirmations or updates
Provide customer support
Communicate regarding scheduled trips or services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
SMS/Text Messaging Policy
By providing your phone number, you consent to receive conversational text messages regarding bookings, reservations, reminders, customer support, and excursion-related communication.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communication at any time by replying STOP.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Booking & Reservation Terms
Florida Keys Boat Rentals acts as a concierge and booking assistance service. Excursions, charters, rentals, and related services are operated by independent third-party providers.
Availability, pricing, departure times, and excursion details are subject to change without notice and are not guaranteed until confirmed.
Customers are responsible for:
Reviewing operator requirements
Arriving on time for scheduled excursions
Following all safety instructions provided by operators
Weather conditions, operator decisions, mechanical issues, or unforeseen circumstances may affect scheduled services.
Cancellation policies may vary depending on the operator or excursion provider.
Website Information
We strive to keep all information accurate and current; however, we do not guarantee the completeness, accuracy, or availability of any information listed on this website.
Payment Processing
Payments, reservation deposits, and booking information may be processed and managed through third-party booking and payment providers, including FareHarbor and independent excursion operators.
We do not directly store customer credit card information on our website or internal systems. Payment information submitted during the booking process is handled by the applicable third-party provider according to their own security and privacy practices.